Dear valued customer,

We have created a short and simple questionnaire for you to fill out so that we can evaluate all areas of our customer service.

As we want to keep all our customers happy, who better than yourselves to tell us how we are doing therefore allowing us to improve in all areas of our business.

This form should only take a couple of minutes to go through, we would really appreciate your feedback!

Booking number:
   
Drivers name (if known):
   
Was the vehicle hired on time for the collection?
   
Was the vehicles external presentation of high standard?
   
Did the chauffeur meet and greet politely?
   
Was the chauffeur’s attitude positive and friendly?
   
Once inside the vehicle, was it clean and tidy?
   
Once inside the vehicle, were the refreshments available?
   
Was the journey to the destination, smooth and enjoyable?
   
Was the journey on return, smooth and enjoyable?
   
Did you arrive on time to the destination?
   
On arrival to destination, did the chauffeur open the door and have manors upon exit?
   
Any Extra Comments: